Together Now More Than Ever

Apr 14, 2020

To Our Dear Clients,

First, our thoughts and prayers go out to those who have been directly impacted by COVID-19. Virtually everyone has experienced major disruptions in work, finances, recreational time, socializing and other facets of day-to-day life. Our hearts go out to you as well. We all continue to make adjustments to our lives and work to keep current, to keep safe and to keep our health and well-being intact. With the support of each other, we will get through this difficult time.

For our clients who continue to have investigative service requests, we want you to feel confident in trusting API with your requests. As a company with the flexibility of a small business, API was quickly able to adjust to the work-from-home requirements in Colorado. As a result, all computer-based investigations including cyber profile/social media, backgrounds, and asset searches are unaffected. For the time-being, API will conduct statement and interviews through telephone and video communications software. Requests for records can also be conducted through phone calls and online. However, keep in mind the record custodians may not be available depending on the location of the office and their ability to adhere to physical distancing requirements.

Our in-field investigation services are subject to meeting the requirements of critical or essential services in addition to physical distancing.

Please bear in mind the availability of services is subject to change as any new restrictions are added. As professional investigators, we are particularly equipped to handle such dynamic situations. By profession, we regularly have to adapt, re-prioritize, use critical thinking, think outside the box and if need be, re-imagine, re-engineer, and reconstruct the box to address issues in our environment. We have to remain creative to find solutions to roadblocks and press on to ensure that we can still compile the results and information our clients need. This is a challenging time for sure, but our approach is no different. We will continue to do what we do best and are there to help support our clients.

API’s goal has always been to ensure our work product and testimony be upheld in a legal setting. In these extraordinary times, we also remain committed to the health and safety of others. Please let us know how we can best serve you at this time. More than ever, thank you for choosing API.